Frequently Asked Questions

Find quick answers to common queries regarding ordering, payments, and delivery guidelines.

Standard orders ship within 7-10 business days. Rush production options are available for urgent projects - please specify your required date when submitting your quote.

Yes! Our in-house design studio creates custom templates and 2D/3D digital mockups at no extra cost. Once you provide your logo and ideas, we handle the layout design.

We cater to all business sizes, supporting custom packaging orders starting from 100 boxes up to 5,000 units with full wholesale support.

We work with sustainable and premium stocks including White Bleach Card, Kraft Card, Recycled Bux Board, Corrugated Cardboard, and high-end rigid paperboard.

Absolutely. We offer digital proofs (3D mockups) for free, and physical pre-production samples can be produced and delivered to verify quality before a full run.

Once your order is manufactured and dispatched, we will send you tracking credentials via email. Our sales support team is also available 24/7 for updates.

We support flexible and secure payment options. We accept all major credit/debit cards (Visa, MasterCard, American Express) and PayPal for processing bulk custom orders.